Refund policy
At 99th Street, every item is made to order just for you. Because of this, we do not accept returns or exchanges unless there is an issue with your order.
If your item arrives damaged, misprinted, or defective, we’ll gladly replace it or issue a refund. Just contact us within 7 days of delivery with:
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Your order number
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A photo of the item and issue
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A brief description
Please note:
We cannot accept returns due to buyer’s remorse, incorrect size selection, or color preference. To avoid sizing issues, please refer to our size charts before ordering.
If your order hasn’t arrived after 30 days, please contact us and we’ll investigate the issue.
🖤 We’re committed to making it right always.